Removal firms are able to operate and should follow the latest government guidance on safer working. Where moves are carried out, social distancing should be followed. Companies should ensure employees understand how to operate safely and communicate this to customers.
- Removers should contact the household in advance to check that no member of the household is showing symptoms of coronavirus or self-isolating. If they are, works should be delayed.
- They should also encourage households to ensure all internal doors are open and surfaces and possessions have been cleaned with household cleaning products prior to them entering the property.
- No work should be carried out by a person who has coronavirus symptoms, however mild.
- Removers should wash their hands on entering the property using separate towels of paper towels which need to be washed or disposed of safely after use.
- Removers should seek to minimise contact with homeowners and remain 2 metres apart from householders at all times.
- Removers should implement a buddy system and ensure that the same people work together when moving bulky items and furniture.
- Removers should bring their own refreshments but you should ensure they have access to hand washing facilities, using separate towels or paper towels if possible, which should be washed or disposed of safely afterwards.