in the know

Water bills set to be cut by £50 over five years..

Water bills in England and Wales are set to fall by an average of £50 between 2020 and 2025, under plans published by the industry regulator.

Ofwat said firms would also have to invest an additional £6m each day in improving services for customers.

It comes amid widespread dissatisfaction with the performance of many water companies.

Ofwat said the measures would mean “better services, a healthier natural environment and lower bills”.

“[Water companies] will be accountable not just for reporting against their performance but they’ll face tough penalties if they don’t achieve those targets,” Ofwat boss Rachel Fletcher told the BBC’s Today programme.

https://www.bbc.co.uk/news/business-49027886